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Everything you need to buy, install and use your eSIM.
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Frequently asked questions
An eSIM is a digital SIM built into your phone. Instead of inserting a plastic card you scan a QR code, and your phone downloads the data plan in seconds.
Most phones from 2019 onward support eSIM: iPhone XS/XR and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer, and many more. The phone must be carrier-unlocked. Dial *#06#: if you see an EID number, your phone supports eSIM. See the full list.
Install it at home on Wi-Fi a day or two before you travel. Validity begins when the eSIM first connects to a network at your destination.
Yes. HBsim is data-only. Your regular SIM stays active for calls and SMS, and WhatsApp, iMessage and other apps keep your number.
Yes, tethering/hotspot is allowed on most plans at no extra cost.
Data plans give you a set amount of GB for your trip and are the best value for most travelers. Unlimited plans keep you online all day, every day — ideal for heavy users and hotspot sharing. Each plan’s “What’s included” link shows the exact details.
Buy another plan for the same destination at any time and add it in seconds.
If your eSIM has not been installed or activated, you can request a full refund within 30 days. See our refund policy.
Contact us: support@hbsim.com · WhatsApp